Privacy

This notice explains how personal data is processed when you visit this website or contact us.

Data controller

Fire Protection Pulker GmbH
Robiniengasse 18
3107 St. Pölten, Austria
Managing director: Ing. Michael Pulker, MSc

For questions about data protection, please contact us at office@fire-protection.at or +43 676 326 50 58.

Website delivery and hosting

The website is hosted by HubaX IT & Electronic Systems GmbH, Rathausplatz 19/4, 3100 St. Pölten, Austria. The provider states that its servers are located in Austria.

When you access a website, your IP address is transmitted to its web server for technical reasons. Depending on the server configuration, server logs may also record the time, page or file requested, amount of data transferred, status messages, browser and operating system, and any referring page transmitted by your browser.

The purpose is to provide a reliable website and to identify and prevent technical faults or abusive access. The legal basis is our legitimate interest in secure operation under Article 6(1)(f) GDPR. Hosting providers may process these data on our behalf.

Technical logs are retained according to the needs of secure operation, fault analysis and investigation of specific security incidents. Correspondence is retained according to the criteria described below. Technical backups may contain data until their regular replacement. For information about the processing of your data, please use the contact details above.

Contact by form, email or telephone

When you contact us, we process the contact details you provide and the content of your enquiry in order to handle it and respond. The form requests your name, an email address or telephone number, and the selected service. You may also provide your company, project type and a description of the task.

Your details are used only for your enquiry and the related communication. Where you contact us to take steps towards entering into a contract, processing is based on Article 6(1)(b) GDPR. General technical enquiries and communication with a company's contact persons are processed on the basis of our legitimate interest in business communication under Article 6(1)(f) GDPR.

The form sends your details to an endpoint on the same web hosting service, which forwards the enquiry to our office by email. The form does not create an enquiry database. No automatic confirmation email is sent.

Providing your details is voluntary. Without a name and a means of contact, we cannot process the form and reply to you. You can also contact us directly by email or telephone. Please provide only the information needed for your enquiry.

Contact form protection

To protect against repeated enquiries, the form stores a value derived from the IP address using a secret key, together with the times of submission attempts. These pseudonymous protection data are kept in a restricted file outside the public website directory. Enquiry text is not stored in this file. Rate limiting considers only attempts within the preceding ten minutes. Expired entries are removed on the next valid form request. The file is limited to 4,096 entries.

The legal basis is our legitimate interest in protecting the form and email delivery under Article 6(1)(f) GDPR. No cookies or external CAPTCHA service are used for this purpose.

Retention of your enquiry

Correspondence is retained for as long as necessary to handle your enquiry and any resulting business relationship. The data are then deleted unless statutory retention obligations or the need to establish, exercise or defend legal claims require further retention. Retention periods for business records subject to legal retention requirements follow the applicable legislation. Processing to comply with legal obligations is based on Article 6(1)(c) GDPR.

Cookies, browser storage and analytics

In its current implementation, this website sets no cookies and does not store information in Local Storage or Session Storage. It uses no analytics or marketing tools and does not track visitors for recognition on later visits. Image transitions and expandable content do not require persistent storage on your device.

A cookie consent banner is therefore not required for this implementation. Technical processing when a page is accessed is described under Hosting. If additional services or a protected partner area are introduced later, their data processing will be assessed separately and this notice updated accordingly.

Fonts, images and external links

The website uses system fonts available on your device. Images, graphics and programme files are loaded from our own web hosting service. No external videos, maps or social media plugins are embedded.

LinkedIn and the professional associations are linked through ordinary external links. Only when you follow such a link do you leave our website and connect to the relevant provider. That provider's privacy information applies to processing on its website.

Recipients and processing locations

Within our company, your details are used to handle your enquiry. Technical hosting and email providers may act as processors. Your enquiry is not intended to be used for third-party advertising. Other recipients may be involved only where necessary to perform a contract, required by law or otherwise legally permitted.

For business email, we use Gmail within Google Workspace. Google and its subprocessors may process data outside the European Economic Area. Information on processing locations and the safeguards provided by Google for international transfers is available in its Data Processing Amendment and Google Workspace subprocessor list. The website does not embed Google services in your browser.

Your rights

Subject to the applicable legal conditions, you have the right to access your personal data, have them rectified or erased, restrict processing and receive your data in a portable format. Where processing is based on consent, you may withdraw that consent at any time with effect for the future.

Right to object: Where processing is based on legitimate interests under Article 6(1)(f) GDPR, you may object on grounds relating to your particular situation. We will assess your objection in accordance with the applicable law. Please use the contact details given above.

If you believe your data protection rights have been infringed, you may lodge a complaint with a competent supervisory authority. In Austria, this is the Austrian Data Protection Authority, Barichgasse 40–42, 1030 Vienna, dsb@dsb.gv.at, dsb.gv.at.

This website does not carry out automated decision-making, including profiling, within the meaning of Article 22 GDPR.

Last updated: 10 November 2026